The XENTRY Update Service is an essential online tool for modern automotive workshops, providing access to the latest ECU and flash software, as well as release updates for diagnostic systems. Mercedes-Benz AG centrally provides these updates online, replacing older methods like “Regio DVDs” and “Digital Operator’s Manuals”. Workshops can choose between two configurations for the XENTRY Update Service: one with a Retail Data Storage device (recommended) and one without.
With the increasing complexity of vehicle control units and the growing volume of data, efficient data management and fast updates are crucial. The Retail Data Storage solution addresses these challenges directly. The latest Retail Data Storage 2 model boasts a substantial 18-terabyte hard drive and significantly improved data transfer speeds, ensuring smooth handling of large data volumes.
Retail Data Storage 2 Technical Specifications:
Feature | Specification |
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Device | Barebone including mainboard, power adapter, rear panel, cooling system |
Operating System | Ubuntu Linux LTS (latest version) |
Processor | Intel Xeon E-2314 4 Core 2.8GHz 8MB |
Memory | 16GB DDR4 3200 ECC UDIMM |
Hard Drive | 18 TB HDD SATA3 – Enterprise quality |
LAN Ports | 2 x RJ 45 Ports (Dual Port Intel® X710-AT2 Gigabit 10G LAN Controller) |


Streamlining Updates for Reduced Downtime
The XENTRY Update Service, especially when managed through the Xentry Update Service Control Center and used with Retail Data Storage, significantly reduces the effort and time required for software updates. New release updates and add-ons are automatically downloaded to your Retail Data Storage (network storage) within 48 hours of publication. From there, updates are distributed to your XENTRY diagnostic devices automatically, minimizing downtime. This background download and installation process reduces update time to approximately five minutes per device, dramatically improving workshop efficiency.
Enhance Workshop Efficiency with Scheduling
The XENTRY Update Service Control Center offers customization options to further optimize your workshop operations. You can define download times, scheduling updates and software downloads during off-peak hours, such as overnight. This strategic scheduling minimizes waiting times and ensures diagnostic systems are readily available when needed. Moreover, if your workshop utilizes multiple diagnostic systems, the Retail Data Storage eliminates redundant downloads. Software and updates are downloaded only once to the central storage and then efficiently distributed across all networked diagnostic devices.
XENTRY Update Service without Retail Data Storage: Considerations
While the XENTRY Update Service can be used without Retail Data Storage, it presents several disadvantages, particularly for larger workshops or those with frequent diagnostic system use. These drawbacks include:
- Multiple Data Downloads: Each diagnostic device must independently download updates, increasing internet bandwidth usage and download times.
- High Internet Download Volume: The total data downloaded from the internet is significantly higher compared to using Retail Data Storage.
- Increased Waiting Times: Workshop operations may experience longer waiting times due to individual download processes on each device.
For workshops with only 1-2 diagnostic systems and infrequent update needs, the “XENTRY Update Service without Retail Data Storage” might be a viable option. However, for optimal efficiency and streamlined operations, especially in larger workshops, the Retail Data Storage configuration is strongly recommended.
Initial Setup and User Guidance
To ensure a smooth transition and effective utilization of the XENTRY Update Service and Retail Data Storage, comprehensive user guides and help resources are available.
User Guide XENTRY Update Service and Retail Data Storag
HelpCard Retail Data Storage 2
These resources provide step-by-step instructions for initial setup, configuration, and ongoing management of the XENTRY Update Service and Retail Data Storage, including navigating the XENTRY Update Service Control Center.
Essential Technical Requirements
Optimal performance of the XENTRY Update Service and Retail Data Storage relies on meeting specific technical requirements.
Requirement | Specification |
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