Xentry Mobile Mercedes: Revolutionizing Automotive Diagnostics

In today’s fast-paced automotive repair industry, efficiency and accessibility are paramount. Xentry Mobile Mercedes emerges as a game-changing solution, transforming your workshop into a digitally connected hub. This innovative application brings the power of Mercedes-Benz diagnostics to your fingertips, offering the convenience and flexibility of mobile devices.

Key Benefits of Xentry Mobile Mercedes

Xentry Mobile Mercedes is designed to streamline your workflow and enhance your service capabilities, offering several distinct advantages:

  • Work Smarter, Not Harder: Embrace the future of workshop operations with Xentry Mobile Mercedes. This application digitizes your workspace, extending the capabilities of your workshop to the mobile realm. Experience the unparalleled accessibility and flexibility of smartphone technology integrated directly into your diagnostic processes.
  • Instant Start-Up: Getting started with Xentry Mobile Mercedes is remarkably straightforward. If you possess a mobile device, you’re immediately equipped to begin diagnosing vehicles and accessing crucial vehicle information. The intuitive design ensures a rapid and hassle-free setup, minimizing downtime and maximizing productivity.
  • Elevate Service Delivery: Enhance your workshop’s service quality by optimizing visit preparation and scheduling. Xentry Mobile Mercedes provides seamless access to essential data and information, both before and during vehicle visits. This proactive data availability empowers you to deliver more informed and efficient service to your customers.

Core Functions of XENTRY Remote Diagnosis

It’s important to note that the following functionalities are specifically applicable to Mercedes-Benz vehicles equipped with telematics capabilities and Daimler AG subsidiaries. The breadth of functions available within XENTRY Remote Diagnosis is dependent on the specific vehicle model.

Quick Test: Obtain a comprehensive overview of the vehicle’s health with the Quick Test feature. This function displays the status of all error codes present in the system. Furthermore, at the individual error code level, you gain access to:

  • Detailed error code descriptions and relevant environmental data surrounding the error.
  • Guided Tests: Utilize targeted, limited-scope tests directly within XENTRY Remote Diagnosis. Should a Guided Test’s functionality prove insufficient, seamlessly transition the diagnostic session to the full-featured XENTRY Diagnosis Kit for comprehensive analysis.
  • Integrated Parts Suggestions: During Guided Tests, XENTRY Remote Diagnosis intelligently suggests parts potentially required for repair. These suggested parts can be conveniently added to a shopping basket and easily shared for procurement.
  • Interactive Wiring Diagrams: Access wiring diagrams with component selection and zoom functionalities, aiding in precise troubleshooting and repair procedures.
  • Active Quick Test Requests and Error Code Deletion: Initiate Quick Tests directly from the vehicle and, where supported by the vehicle, clear error codes*.

* Please request the ‘Standard Diagnosis’ role within UMAS to enable error code deletion functionality.

Repair Prognosis: Leverage the power of data-driven insights with the Repair Prognosis feature. Based on Quick Test results and extensive workshop experience, XENTRY Remote Diagnosis provides probability assessments for potentially damaged parts and the necessary repair work. This feature aids in efficient resource allocation and accurate repair estimations.

Vehicle Data at Your Fingertips: Access crucial vehicle information effortlessly. This section presents key data points, including:

  • Immediate Warnings and Fault Messages
  • Essential Maintenance Information
  • Data Capability Status (telematics display)
  • Current Vehicle Status Overview
  • Comprehensive Vehicle Data Card

Diagnosis Protocol Generation: Generate comprehensive diagnosis protocols based on Quick Tests and functions performed within XENTRY Remote Diagnosis. These protocols are delivered in a readily shareable PDF format, ideal for record-keeping and customer communication.

System Requirements for XENTRY Remote Diagnosis

XENTRY Remote Diagnosis is designed for broad compatibility, functioning on any device with a modern web browser and internet connectivity. This encompasses smartphones, tablets, and PCs. For optimal performance on iOS devices, iOS 13.4 or later is recommended. Android devices should ideally be running Android 9 or later.

A fundamental prerequisite for utilizing XENTRY Remote Diagnosis is obtaining data sharing consent from the vehicle owner, specifically granting permission to independent service providers.

Here you can find instructions for obtaining consent from a Passenger Car vehicle owner.

XENTRY Remote Diagnosis Support

For any assistance or queries, navigate to the “Need help?” section within the application and select the most relevant category. Should the FAQs not provide a satisfactory answer, you can easily open a support ticket at the bottom of the page ticket.

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