For independent workshops seeking a robust and versatile diagnostic solution, XENTRY Diagnosis Lite offers an exceptional option tailored for standard PCs. This specialized diagnostic tool provides in-depth capabilities for a wide range of Mercedes-Benz vehicles, extending to the prestigious Maybach series.
Operating on conventional PC hardware, XENTRY Diagnosis Lite delivers powerful diagnostic functionality without requiring proprietary or dedicated equipment. The package includes the standard XENTRY Diagnosis VCI, ensuring seamless and reliable communication with the vehicle’s systems.
Who is Eligible for XENTRY Diagnosis Lite?
XENTRY Diagnosis Lite is exclusively available to independent operators, aligning with EC regulation 2018/858. To expedite your application, verification of your eligibility as a motor vehicle workshop or a company specializing in motor vehicle repairs is necessary. This requires submitting documentation such as your trade license, commercial register entry, professional qualification in the automotive trade, or other official documents confirming your business purpose. This ensures that authorized professionals are equipped with the right tools to service vehicles, including high-end models like Maybach.
Important Considerations When Ordering XENTRY Diagnosis Lite
CRITICAL INFORMATION:
- XENTRY Diagnosis Lite is exclusively for standard PCs without an existing active StartKey or contract.
- If you currently have an active StartKey or contract for a XENTRY Pass Thru EU system on a specific hardware ID, you cannot order XENTRY Diagnosis Lite for the same hardware. You must utilize a different, unoccupied standard PC or await the expiration of your current XENTRY Pass Thru EU contract. This distinction is important for managing diagnostic solutions across different vehicle lines, including Mercedes-Benz Maybach.
XENTRY Diagnosis Lite Pricing Structure
The cost of XENTRY Diagnosis Lite is composed of both fixed and variable components, providing flexibility while ensuring access to comprehensive diagnostic capabilities, essential for vehicles from standard models to Maybach luxury cars.
Fixed Price Components:
- Annual flat user fee specific to the product, covering online operating costs and access to support services (Applicable only for contract renewals, not for initial orders).
- One-time hardware cost for the XENTRY Diagnosis COM Kit (VCI and accessories).
Variable Price Components:
- Consumption of pre-purchased time credit units for accessing diagnostic data.
- Automated management of time credit usage by the diagnostics application.
- A credit unit is activated upon opening the diagnostics system and continues to decrement until expiry, even after the diagnostic session concludes or when switching between vehicles, ensuring efficient tracking for all diagnostic work, including on Maybach vehicles.
| Flat-rate user fee (1 year) | €180.00 / year (Only for contract extension; not applicable to the first order) |
|---|---|
| Hardware-costs, one-time | €1,522.00 (One-time) |
| 1 hour | |
| MB passenger car incl. VAN, smart, EQ, Maybach | €15.90 |
Functionality and Diagnostic Scope of XENTRY Diagnosis Lite
XENTRY Diagnosis Lite offers a broad spectrum of diagnostic functions, making it a powerful tool for servicing a wide range of Mercedes-Benz vehicles, including Maybach:
- Quick test for rapid vehicle health assessment.
- Basic diagnostics including actual value readings and actuations.
- Commissioning, encompassing flashing, coding, and parameterization.
- Fault memory reading and clearing.
- Guided diagnostics for step-by-step troubleshooting.
- Functional diagnostics for in-depth system analysis.
- Repair forecast to aid in proactive maintenance.
- Comprehensive diagnosis for all control units across all model series from 2004 onwards (XENTRY and DAS series / no HHTWIN), ensuring coverage for both older and newer Maybach models.
What’s Included in XENTRY Diagnosis Lite?
Upon a new order of XENTRY Diagnosis Lite, the XENTRY Diagnosis COM Kit includes the following components, providing a complete package for vehicle diagnostics, even for sophisticated systems in vehicles like Maybach:
- XENTRY Diagnosis VCI
- WiFi stick
- OBD cable (16-pin)
- USB cable (5m)
- User information and safety instructions
- Digital components (software, manual, help cards)
It’s important to note that XENTRY Diagnosis Lite supports diagnostics for all XENTRY Diagnosis series vehicles from model year 2004 onward, offering extensive coverage including Mercedes-Benz Maybach.
The contract period for XENTRY Diagnosis Lite is 12 months. The XENTRY Diagnosis COM Kit (VCI) is a purchased device. Access to the software, software updates, diagnostic data via time credits, and support services is authorized for 42 months, contingent on continued hardware support. Annual usage fees are required for ongoing access to diagnostic data throughout the contract period, ensuring workshops can continuously service vehicles like Maybach.
Important Geographic Note: XENTRY Diagnosis Lite orders are limited to users with a business domicile within the European Union, Iceland, Liechtenstein, Norway, Switzerland, and the United Kingdom of Great Britain and Northern Ireland. This ensures that authorized service providers in these regions can effectively maintain vehicles, including the Maybach luxury line.
Key Benefits of XENTRY Diagnosis Lite at a Glance:
- Receive a fully coordinated software and hardware solution supporting all Mercedes-Benz passenger cars, VANs, and smart models from 2004 onwards (excluding smart model #1). This broad compatibility ensures you are not restricted to Euro 5 and Euro 6 certified vehicles, unlike XENTRY Pass Thru EU, offering greater flexibility in servicing a diverse vehicle park, including classic and modern Maybach models.
- Acquire the XENTRY Diagnosis VCI, previously exclusive to XENTRY Diagnosis Pad/Pad2 bundles, and utilize it with XENTRY Diagnostics Open Shell software on your standard computer. This provides a cost-effective and adaptable solution for workshops servicing various Mercedes-Benz vehicles, including Maybach.
- Experience proven, faster, and more stable communication between the software and the XENTRY Diagnosis VCI compared to other pass-thru VCIs. This reliability is crucial for efficient and accurate diagnostics, particularly when dealing with complex systems in vehicles like Maybach.
- Benefit from comprehensive software and hardware support* throughout the contract term. This dedicated support ensures you can confidently perform diagnostics and maintenance on all supported vehicles, including Maybach, with expert assistance readily available.
*Hardware support pertains to the XENTRY Diagnosis COM Kit (refer to the scope of delivery).
System Requirements for XENTRY Diagnosis Lite
A unique hardware-dependent StartKey is essential for using XENTRY Diagnosis Lite. This security feature ensures authorized access and protects the integrity of the diagnostic system, crucial for maintaining the high standards of service expected for brands like Maybach.
After installing the basic setup via the download link in Mercedes-Benz B2B Connect, you can order the StartKey through the same portal. The hardware ID required for ordering the StartKey can be found using the “ConfigAssist” tool in “System Data.” This streamlined process makes it easy to get started with diagnostics for all Mercedes-Benz vehicles, including Maybach.
The StartKey also enables certain end devices, such as laptops, to run diagnosis applications using the unique hardware ID, offering flexibility in your workshop setup and allowing diagnostics to be performed on various vehicle types, including Maybach.
Essential System Requirements:
- Administrator rights for installation and updates to ensure smooth operation and security.
- Personalized login with standard diagnosis rights, enforcing a compulsory login procedure for enhanced security and accountability.
- Windows-compatible PC or Laptop with an Intel i5 processor or better (or equivalent) for optimal performance.
- Operating system: Windows 10 (64 Bit) or Windows 11 (64 Bit) for compatibility and modern system support.
- Minimum of 8 GB RAM (16 GB recommended) for efficient multitasking and application performance.
- Minimum of 150 GB free HDD space; SSD (Solid State Drive) recommended for enhanced performance and mechanical robustness, particularly beneficial for demanding diagnostic tasks on vehicles like Maybach.
- Browser: Edge for Windows, ensuring compatibility with web-based components of the diagnostic system.
- One USB 3.0 port for connecting the XENTRY Diagnosis VCI via USB cable, providing a high-speed and reliable connection.
- One free USB port for the WiFi stick for wireless communication between the diagnosis PC and VCI, offering flexible connectivity options within the workshop.
- Broadband Internet access via LAN/WiFi for online functionalities, updates, and access to diagnostic data.
- Microsoft .NET 4.0 (or higher) installed (http://www.microsoft.com) as a prerequisite for software functionality.
- Specific URLs and Ports unlocked in the local or network firewall/proxy (refer to the table below) to ensure uninterrupted communication with Mercedes-Benz servers and services, essential for complete diagnostic capabilities, including for Maybach.
Important Note on Time Credits
A credit unit remains valid after the diagnostic session ends or when vehicles are changed until it expires. Time credits purchased in error or no longer needed are non-returnable and non-refundable. Unused or unactivated time credits upon contract expiration are also non-refundable. However, credit is transferred upon contract extension, providing continued value for your investment in diagnostics, whether for standard Mercedes-Benz vehicles or high-end Maybach models.
Usage Notes
Utilizing diagnostic content requires a persistent online connection for:
- Accessing diagnostic data, which occurs per diagnostic session, ensuring up-to-date information for every vehicle serviced, including Maybach.
- Verifying access authorizations for data content (StartKey), maintaining security and compliance.
- Checking contractual data, ensuring your access is current and valid.
Further Network Requirements
The following URLs and ports must be enabled in the firewall or proxy server for a XENTRY Diagnosis Open Shell system. Consult your IT administrator to ensure proper configuration for seamless diagnostic operations across all Mercedes-Benz lines, including Maybach.
| Purpose | URL/Domain | Port |
|---|---|---|
| XENTRY Portal | https://xentry.mercedes-benz.com/ | 443 (https) |
| XENTRY WIS | https://retailfactory.mercedes-benz.com/iri-gui/ | 443 (https) |
| XENTRY Operation Time | https://xentry.mercedes-benz.com/xot/ | 443 (https) |
| GoToAssist(For provision of remote support) | http://gotoassist.comhttps://gotoassist.comhttps://goto.com | 80 (http)443 (https) |
| XENTRY Tips | https://xentry-tips.mercedes-benz.com/neo-reader/index.html | 443 (https) |
| Windows Update Links | http://windowsupdate.microsoft.com(Enabling required for *.microsoft.com) | 80 (http) |
| XENTRY (AKT) | https://aftersales.mercedes-benz.com/ | 443 (https) |
| XENTRY Flash | https://aftersales.mercedes-benz.com(For control unit commissioning) | 443 (https) |
| XENTRY Diagnosis Domains | For operation of the XENTRY Diagnosis Software with and without RDS, the following domains must always be accessible and must not be blocked: – *.mercedes-benz.com – *.mercedes-benz.de – *.corpinter.net – *.akamaihd.net – *.fastsupport.com – *.go2assist.me – *.gofastchat.com – *.gotoassist.com – *.gotoassist.at – *.gotoassist.me – *.goto.com – *.helpme.net – *.logmeinrescue.com – *.tokbox.com – *.opentok.com – *.pingone.eu – *.pingidentity.eu – *.startekinfo.com (MBUSA) – *.microsoft.com – *.windowsupdate.com – *.windows.com – *.time.windows.com | 80 (http)443 (https)123 (UDP) |
| AddOns | http://xentryupdateservice.i.mercedes-benz.com/msi-updates/* | 80 (http)443 (https) |
| Retail Data Storage to the Internet | – *.mercedes-benz.com – *.corpinter.net – *.akamaihd.net | 80 (http)443 (https) |
| XENTRY Diagnosis to Retail Data Storage | 80 (http)443 (https)9000 (http)7001 (tcp)7002 (tcp) |
New Mandatory Login Procedure
Our updated security measures ensure secure access and usage of XENTRY Diagnosis software through a two-stage login process. This enhanced security is crucial for protecting sensitive vehicle data and maintaining the integrity of diagnostic operations, particularly for high-value vehicles like Maybach.
Login requires both your personal user ID and password, along with the standard diagnostics role, which can be requested via the UMAS platform. This personalized access ensures accountability and traceability for all diagnostic activities, contributing to a more secure workshop environment when servicing vehicles across the Mercedes-Benz range, including Maybach.
Prerequisite: Successful completion of the identification procedure, also initiated via UMAS unless a local identification process is used in your market. Your role will be assigned via a button on the platform. The identification process via UMAS/IDnow is a one-time requirement. This streamlined process enhances security without adding ongoing complexity for users performing diagnostics on any Mercedes-Benz vehicle, including Maybach.
This security standard applies across all brands and divisions, mandating personal login for all diagnostic users. Anonymous access to vehicle and back-end services is no longer permitted. The standard diagnostics role is generally required for all diagnostic tasks. Control unit commissioning for series 213 model update 2020 and series 223 and newer requires the extended XENTRY Flash role. These security measures are in place to protect all vehicles, especially high-end models like Maybach, from unauthorized access and modifications.
Role Assignment Details:
1. XENTRY Standard Diagnostic Rights:
Each diagnostic user must independently apply for standard diagnostic rights via https://umas.mercedes-benz.com/umas/ and complete the one-time identification. Independent service providers (independent workshops) without a user ID can apply via: https://umas.mercedes-benz.com/orgprocess/. Select “New Registration” if you are not yet a Mercedes-Benz Group AG customer, or “Registered Organization” if your organization is registered but you lack a User ID. This ensures that all technicians working on Mercedes-Benz vehicles, including Maybach, are properly authorized and identified.
Contact your local IT administrator or support via the headset icon on the right side of the UMAS page for assistance.
2. XENTRY Flash Authorization:
Both XENTRY Flash roles (Standard-Flash role and Extended Flash role for all CeBAS vehicles) can be requested via UMAS. Each user must complete a one-time identification via UMAS to obtain Flash roles. This ensures that only authorized personnel can perform critical control unit commissioning and flashing procedures, safeguarding the integrity of vehicle systems, especially in advanced vehicles like Maybach.
More information on XENTRY diagnostic user rights and Flash rights is available here.
XENTRY Diagnosis Lite Support
For assistance, select the appropriate category under “Need help?”. If FAQs do not provide an answer, open a ticket at the bottom of the page. Dedicated support is available to ensure you can effectively utilize XENTRY Diagnosis Lite for all your diagnostic needs, including servicing prestigious vehicles like Maybach.
