At xentryportal.store, we understand the importance of receiving your Mercedes Xentry Connect diagnostic tools and equipment quickly and securely. We are committed to providing efficient shipping services to ensure your orders reach you promptly.
Domestic Shipping within the USA
For customers within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands, we utilize reliable carriers such as USPS, FedEx, DHL, and UPS. We strive to process orders placed before 4 pm (PST) on the same business day. While the specialized nature of our Mercedes diagnostic tools, requiring careful installation, licensing, configuration, and testing, may occasionally extend processing times, we always aim to ship your items as swiftly as possible. Once your order is handed to the shipping carrier, the risk of loss and ownership transfers to you.
International Shipping
We also cater to our international clients. For shipments outside of the USA, please contact us directly at 949.333.3800 to receive a personalized shipping quote via FedEx or DHL. Please be aware that international shipments may be subject to customs duties and import taxes upon arrival in your country. These charges are the sole responsibility of the recipient and vary depending on your country’s regulations. We advise you to consult your local customs office for detailed information regarding potential fees and import restrictions. It is also your responsibility to verify that the import of Mercedes Xentry Connect and related products is permitted in your country, as shipping regulations differ globally. Xentryportal.store cannot be held liable for any issues arising from improper international shipping practices or country-specific import restrictions.
Sales Tax
For orders placed within the USA on our website, xentryportal.store will charge applicable sales tax based on the destination state’s sales tax rate. This tax is calculated and applied according to the shipping address of your order.
