As of Quarter 4/2022, Mercedes-Benz workshops are required to use a two-factor authentication for XENTRY Flash operations. This crucial update ensures enhanced security when commissioning, programming, and coding control units. To prepare for this change and to fully leverage the power of Mercedes-Benz diagnostics, understanding Mercedes Diagnostic Software Xentry is essential.
XENTRY is the official Mercedes-Benz diagnostic software, a powerhouse tool designed for comprehensive vehicle diagnostics across all models. It provides workshops and technicians with the capabilities needed for everything from basic troubleshooting to complex control unit programming.
To comply with the new security protocols for XENTRY Flash, each user will need to set up a second authentication factor in addition to their username and password. Mercedes-Benz offers two convenient options for this enhanced security measure:
- Smartphone Authentication App: A user-friendly mobile application that provides a secure authentication method.
- USB Security Key: A physical security key supporting the FIDO2 standard. These keys are readily available from electronics retailers and manufacturers, offering a robust hardware-based authentication option. Mercedes-Benz recommends setting up both authentication methods to ensure continuous operation even if one factor is lost or unavailable. For detailed guidance on setting up these factors, Mercedes-Benz provides a helpful HelpCard for download. Further information regarding XENTRY diagnostic user rights and flash rights can be found on the official Mercedes-Benz Workshop Solutions website.
Unveiling the Power of XENTRY Diagnosis Kit 4
For workshops seeking the most efficient and comprehensive Mercedes-Benz diagnostic solution, the XENTRY Diagnosis Kit 4 stands out as the premier tool. This kit is engineered to handle diagnostics across all Mercedes-Benz models, ensuring your workshop is equipped for any diagnostic challenge.
Components of the XENTRY Diagnosis Kit 4
The XENTRY Diagnosis Kit 4 is a complete package comprising:
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XENTRY Diagnosis Pad 2 (Diagnostics Computer): This rugged, high-performance computer comes pre-installed with the Mercedes diagnostic software XENTRY and all necessary operating tools, ensuring seamless integration and immediate usability.
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XENTRY Diagnosis VCI (Vehicle Communication Interface – Multiplexer): Acting as the crucial interface between the vehicle and the diagnostic computer, the VCI translates communication protocols, enabling accurate and reliable data exchange.
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OBD and USB Cables: These essential cables ensure physical connectivity between the XENTRY Diagnosis Kit 4 components and the Mercedes-Benz vehicles being diagnosed.
Core Diagnostic Functions of XENTRY
The Mercedes diagnostic software XENTRY within Kit 4 delivers a wide array of functions, covering all aspects of vehicle diagnostics:
Basic Diagnostic Functions:
- Quick Test: Provides a rapid overview of the vehicle’s electronic systems, identifying potential issues efficiently.
- Actuation: Allows technicians to directly control and test vehicle components, verifying their functionality.
- Display Actual and Target Values: Enables real-time monitoring of sensor data and system parameters, comparing actual readings to desired values for accurate diagnosis.
- Guided Troubleshooting: Step-by-step instructions and diagnostic paths assist technicians in efficiently identifying and resolving faults.
Advanced Functionalities:
- Control Module Commissioning (“XENTRY Flash”): Facilitates the programming, coding, and SCN coding of control units, essential for repairs and software updates. Remember the two-factor authentication requirement for XENTRY Flash operations.
- Integration with Other Applications: Seamlessly links to other Mercedes-Benz resources like XENTRY Tips (for repair information) and WIS/ASRA (Workshop Information System/ Arbeitsrichtlinien und Standardtexte für Reparaturaufträge – Job instructions and standard texts for repair orders), providing a comprehensive diagnostic ecosystem.
Worldwide Availability for Minimal Downtime
Mercedes-Benz understands the critical nature of diagnostic tools in workshop operations. To minimize downtime, they have implemented a worldwide availability concept for the XENTRY Diagnosis Kit 4. This system aims to reduce shipping and repair times, ensuring access to a replacement unit as quickly as possible in case of faults. Note that guaranteed availability primarily applies to XENTRY Diagnosis Kit 4 rentals.
Key Benefits of Upgrading to XENTRY Diagnosis Kit 4
Investing in the XENTRY Diagnosis Kit 4 offers significant advantages for Mercedes-Benz workshops:
Enhanced Usability:
- Brighter, Larger Touchscreen Display: The 13.3-inch, multitouch Full HD display with 400 nits brightness provides excellent clarity and ease of use, even in bright workshop environments.
- Expanded Connectivity: The XENTRY Diagnosis Pad 2 features four USB Type-A 3.0 ports and a USB Type-C port, offering versatile connectivity options for peripherals and data transfer.
- Configurable Buttons: Two front-side buttons can be customized via ConfigAssist to provide quick access to frequently used functions, streamlining workflows.
- Stable Wireless Connection: A dedicated second WiFi card ensures a more reliable and stable wireless connection to the XENTRY Diagnosis VCI, improving diagnostic communication. The traditional WiFi stick has been discontinued in favor of this integrated solution.
Increased Speed and Performance:
- Powerful Processor: Equipped with the latest Intel® Core™ i5 processor (1.6 GHz, turbo up to 3.9 GHz), the XENTRY Diagnosis Pad 2 delivers exceptional processing power for demanding diagnostic tasks.
- High-Capacity Memory: 16 GB DDR4 main memory ensures smooth multitasking and rapid application loading.
- Fast Solid-State Drive (SSD): A 1 TB SSD hard drive with 3000 MB/s read and write speeds significantly reduces boot times, application loading, and data access times, boosting overall efficiency.
Improved Convenience:
- Wireless VCI Connection: The permanently installed WLAN card simplifies the connection to the XENTRY Diagnosis VCI, eliminating cable clutter and improving workspace organization.
- Fanless Cooling: The XENTRY Diagnosis Pad 2 is passively cooled, eliminating fan noise and reducing the risk of dust intake, contributing to a quieter and more reliable operation.
- Extended Battery Life: The XENTRY Diagnosis Pad 2 can operate on battery power for up to 8 hours, providing flexibility and mobility within the workshop.
XENTRY Diagnosis VCI: Robust and Reliable
The XENTRY Diagnosis Kit 4 utilizes the same proven VCI from the XENTRY Diagnosis Kit 3, ensuring continuity and reliability.
Advantages of the XENTRY Diagnosis VCI:
- Compact and Robust Design: The VCI is designed for the workshop environment, featuring a durable and compact form factor without a PC core, battery, fan, or display, enhancing its resilience and portability.
- Simplified Updates: Diagnostic updates are largely eliminated for the VCI, with only occasional firmware updates required, minimizing maintenance and downtime.
- Universal Model Compatibility: The VCI is compatible with all Mercedes-Benz model series, providing a single interface for comprehensive diagnostics across the entire range.
- External Power Adapter Not Required: The VCI draws power directly from the vehicle’s battery via the diagnostic connection cable or through a connected USB cable, simplifying setup and eliminating the need for an external power source.
XENTRY Diagnosis Pad 2 & VCI – Technical Specifications
| XENTRY Diagnosis Pad 2 Technical Data | |
|---|---|
| FEATURE | |
| Operating system | Windows 10 IoT LTSC Enterprise |
| Processor | Intel® Core™ i5 |
| Main memory | 16 GB DDR4 |
| Hard drive | 1 TB SSD |
| Display | 13.3″, Full HD multitouch, brightness 400 nits, resolution 1920 x 1080, anti-glare |
| Dimensions | Size approx. 338 x 240 x 33 mm (W x L x H) |
| Weight | 2.3 kg |
| Network interface material | Copper |
| XENTRY Diagnosis VCI Technical Data | |
|---|---|
| FEATURE | |
| Network connection | |
| Cabled | USB 2.0 |
| WiFi stick | 802.11b/g/n |
| Processor system | |
| Microprocessor | Intel MX6 Solo |
| RAM | 512 MB DDR3 RAM |
| ROM | 512 MB flash |
| User interface | |
| LEDs | 5 status LEDs |
| Power supply* | |
| From the vehicle battery via the diagnosis connection cable or via a connected USB cable. | 8 V to 28 V |
| Certifications | |
| VCI | FCC, CE, RoHS |
* Important: Ensure the vehicle’s contact socket is protected with a fuse rated at a maximum of 6 A/32 V.
XENTRY Diagnosis System Support
For assistance with your Mercedes diagnostic software XENTRY and XENTRY Diagnosis Kit 4, comprehensive support resources are available. The “Need help?” section provides categorized FAQs to address common queries. If you cannot find the answer you need, you can easily open a support ticket for direct assistance.
By understanding and utilizing Mercedes diagnostic software XENTRY and the XENTRY Diagnosis Kit 4, Mercedes-Benz workshops can ensure efficient, accurate, and secure vehicle diagnostics, keeping them at the forefront of automotive service.
