Are you looking to kickstart your career in the automotive industry with a prestigious brand? Mercedes-Benz of Tyler, a division of Classic Toyota and Mercedes-Benz of Tyler, offers an exciting opportunity to join our team as a Collision Center/Service Porter. This vital role is perfect for individuals who are detail-oriented, enjoy working in a fast-paced environment, and are passionate about providing exceptional customer service. If you thrive in a team setting and are eager to learn and grow within the automotive world, this position at our Tyler, Texas location could be your perfect fit.
A Day in the Life of a Mercedes-Benz Service Porter at Tyler
As a Collision Center/Service Porter, you will be the face of our service excellence, ensuring smooth operations within our collision center and service department. Your day-to-day activities will be dynamic and engaging, involving interactions with customers and various team members, including Technicians, Collision Managers, Service Associates, Parts Associates, Cashiers, Sales Associates, and Managers. This role is crucial in maintaining the efficiency and customer satisfaction that Mercedes-Benz of Tyler is known for.
Key Responsibilities: Keeping Our Operations Running Smoothly
Your responsibilities will encompass a variety of essential tasks that directly contribute to our customer satisfaction and operational efficiency:
- Customer Transportation: Providing courteous and reliable transportation services by picking up customers from their desired locations and delivering them back, ensuring a seamless service experience.
- Vehicle Logistics: Managing vehicle movement with precision, including picking up and delivering vehicles to sublet vendors and customers as directed, ensuring timely service and repairs.
- Production Support: Moving vehicles strategically between intake and storage areas, and within the collision center to optimize workflow and support production standards.
- Facility Maintenance: Maintaining a clean, safe, and organized work environment in production and paint areas by sweeping, removing trash, and managing discarded parts. This also extends to maintaining the appearance of offices, storage areas, and the exterior of the collision center, reflecting the high standards of the Mercedes-Benz brand.
- Compliance and Safety: Adhering to all federal, state, and local regulations, particularly those concerning the proper disposal of hazardous waste, ensuring environmental responsibility and legal compliance.
- Warranty Part Management: Saving and tagging all warranty parts meticulously for storage, supporting accurate record-keeping and warranty processes.
What We Look For: Skills and Qualifications to Excel
Mercedes-Benz of Tyler seeks individuals who are not only skilled but also possess the right attitude and aptitude for this role.
Essential Skills: People Skills and Teamwork are Key
This position is fundamentally about people and service. We are looking for candidates who possess:
- Exceptional “People” Skills: A genuine desire to assist clients and create positive interactions is paramount.
- Positive Attitude: Bringing enthusiasm and a can-do spirit to the team environment is crucial.
- Team Player Mentality: A willingness to collaborate and contribute to a team-oriented environment is essential for success.
Requirements: Getting You Ready to Drive
To be considered for the Collision Center/Service Porter position at Mercedes-Benz of Tyler, you should meet the following requirements:
- Educational Foundation: A High School Diploma or GED is required. Equivalent experience and/or training may also be considered.
- Valid Driver’s License: You must possess a valid Operator Driver’s License and be insurable. The ability to drive a standard transmission vehicle is also necessary.
- Physical Capability: The role requires physical activity, including standing, walking, lifting (up to 50 pounds occasionally), and specific vision abilities (close, distance, color, peripheral, depth perception, and focus adjustment). Reasonable accommodations will be made for individuals with disabilities to perform essential functions.
Benefits of Joining Mercedes-Benz of Tyler: Invest in Your Future
Mercedes-Benz of Tyler is committed to investing in our employees, offering a comprehensive benefits package and a supportive work environment:
Comprehensive Benefits Package: Taking Care of Our Team
We offer a robust benefits package designed to support your well-being and future:
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Plan
- Paid Vacations
- Life Insurance
- Direct Deposit
- Parental / Maternity Leave
- Employee Vehicle Discounts
- Employee Parts & Services Discounts
- Rental Car Discounts
Career Growth: Your Path to Advancement
Mercedes-Benz of Tyler and Classic Toyota are committed to employee growth and offer numerous opportunities for career advancement within our diverse organization. This entry-level position is a fantastic starting point to build a long-term career in the automotive industry with a leading luxury brand.
Apply Today and Drive Your Career Forward with Mercedes-Benz of Tyler
If you are a motivated individual with a passion for customer service and a desire to join a winning team, we encourage you to apply for the Collision Center/Service Porter position at Mercedes-Benz of Tyler. Set yourself apart from the ordinary and embark on a rewarding and challenging career in the automotive industry. Apply today and take the first step towards a bright future with Mercedes-Benz of Tyler!
