For independent workshops and automotive professionals specializing in Mercedes-Benz vehicles, accessing comprehensive diagnostic tools is crucial. XENTRY Pass Thru EU offers a powerful solution, providing near-complete diagnostic capabilities for Mercedes-Benz cars compliant with Euro 5 and Euro 6 standards, along with electric vehicles. This article guides you through the process of obtaining a XENTRY account, unlocking the potential to service and maintain these sophisticated vehicles effectively.
Understanding XENTRY Pass Thru EU and Its Benefits
XENTRY Pass Thru EU is Mercedes-Benz’s diagnostic software solution tailored for standard PCs, specifically designed to meet the needs of independent operators as per EC regulation 2018/858. It empowers workshops not directly affiliated with Mercedes-Benz to perform in-depth diagnostics, mirroring the capabilities available within authorized dealerships.
This system is built around the Pass Thru standard (SAE J2534), allowing you to utilize commercially available Pass Thru devices, eliminating the need for proprietary hardware. This flexibility significantly reduces investment costs while granting access to a wide range of diagnostic functions.
The functionality of XENTRY Pass Thru EU is extensive, covering nearly the entire diagnostic spectrum. This includes:
- Quick Tests and Functional Diagnostics: Efficiently assess vehicle health, though single-channel operation may result in longer runtimes compared to full dealer systems.
- Basic Diagnostics: Foundational diagnostic procedures accessible within the XENTRY Diagnosis environment.
- Commissioning: Perform crucial tasks such as flashing, coding, and parameterization of control units.
- Fault Memory Management: Read and clear fault codes to pinpoint and resolve vehicle issues.
- Guided and Functional Diagnosis: Step-by-step instructions and automated routines to aid in complex diagnostics.
- DAS4 Services: Access to a range of diagnostic assistance system services.
It’s important to note that while comprehensive, XENTRY Pass Thru EU has some technical limitations inherent to Pass Thru devices. For instance, quick tests and functional diagnostics are single-channel, potentially increasing processing time.
XENTRY Pass Thru EU supports a wide array of Mercedes-Benz vehicles, including:
- Passenger Car Model Series: All models certified to Euro 5 and 6 standards (Mercedes-Benz and smart). Note DoIP compatibility considerations discussed below.
- Van Model Series: All models certified to Euro 5 and 6 standards (Mercedes-Benz). Again, DoIP compatibility is relevant.
- Battery Electric Vehicles (BEVs): All purely battery-powered electric Mercedes-Benz vehicles. DoIP considerations apply here as well.
For model series introduced with DoIP (Diagnostics over Internet Protocol), specifically model series 206 and 223 and newer, certain adapters are recommended and tested by Mercedes-Benz AG for exclusive use with XENTRY Pass Thru. For older, non-DoIP model series, Mercedes-Benz recommends specific Pass Thru devices such as Actia Passthru+ XS 2G, Bosch KTS 560, and ADIS Technology EURO VCI. Always ensure your chosen Pass Thru device complies with the SAE J2534 standard.
Who Needs a XENTRY Account?
A XENTRY account, specifically for XENTRY Pass Thru EU, is essential for:
- Independent Automotive Workshops: Garages and service centers that specialize in or regularly service Mercedes-Benz vehicles but are not part of the official dealer network.
- Vehicle Repair Companies: Businesses engaged in the repair and maintenance of Mercedes-Benz vehicles, requiring advanced diagnostic capabilities.
- Automotive Technicians: Professionals who need direct access to Mercedes-Benz diagnostic software for their daily work on Euro 5/6 compliant vehicles.
To be eligible for a XENTRY Pass Thru EU account, you must belong to an authorized group, primarily defined as a motor vehicle workshop or a company involved in motor vehicle repairs. Mercedes-Benz requires evidence of this, such as a trade license, commercial register entry, professional qualification in the automotive trade, or other official documentation proving the nature of your business.
Step-by-Step Guide to Getting Your XENTRY Account
Obtaining a XENTRY account for Pass Thru EU involves a registration and verification process to ensure you are a legitimate independent operator. Here’s a detailed breakdown of the steps:
-
Gather Required Documentation: Before starting the registration, prepare digital copies of documents that prove your business is involved in motor vehicle repair. Acceptable documents include:
- Trade License
- Commercial Register Entry
- Verification of Professional Qualification in the Motor Vehicle Trade
- Other Official Document Proving Business Purpose
-
Register on the UMAS Platform: The central platform for managing Mercedes-Benz user access is UMAS (User Management and Authorization System).
- Navigate to the UMAS platform: https://umas.mercedes-benz.com/umas
- If you are a new customer and your organization is not yet registered with Mercedes-Benz Group AG, select “New Registration” and follow the organizational registration process via: https://umas.mercedes-benz.com/orgprocess/
- If your organization is already registered, but you need a personal User ID, select “Registered Organization”.
-
Complete the Identification Procedure: As part of Mercedes-Benz’s security concept, a one-time identification process is required. This can often be initiated through the UMAS platform itself, potentially using a local identification procedure depending on your market. Follow the instructions provided on the UMAS platform to complete this step.
-
Apply for the Standard Diagnostic Role: After successful registration and identification, you need to apply for the “standard diagnostic role” within UMAS. This role grants you the necessary permissions to use XENTRY Diagnosis software. You should find a button or link within the UMAS platform to apply for this role.
-
Upload Proof of Eligibility: During the registration or role application process, you will be required to upload the documents you prepared in Step 1. Ensure these documents are clear, legible, and accurately represent your business activities.
-
Await Verification and Account Activation: Mercedes-Benz will review your application and submitted documents. Once your eligibility is verified, your XENTRY account and standard diagnostic role will be activated. You will receive notification of activation, typically via email.
-
Subscribe to XENTRY Pass Thru EU: With your account active and diagnostic role assigned, you can then subscribe to XENTRY Pass Thru EU via the Mercedes-Benz B2B Connect portal. This subscription is a paid service, with various time-based licenses available (hourly, daily, weekly, monthly, annual).
-
Obtain a StartKey: A hardware-specific StartKey is necessary to run XENTRY Pass Thru EU. After installing the base software (downloadable from Mercedes-Benz B2B Connect), you can order the StartKey also through the B2B Connect portal. The hardware ID required for the StartKey order can be found using the “ConfigAssist” tool within the “System Data” section of the installed software.
System Requirements for XENTRY Pass Thru EU
To ensure smooth operation of XENTRY Pass Thru EU, your PC or laptop must meet certain minimum system requirements:
- Processor: Intel i5 processor or better (or equivalent).
- Operating System: Windows 10 (64 Bit) or Windows 11 (64 Bit).
- RAM: Minimum 8 GB RAM (16 GB recommended for optimal performance).
- Hard Drive: Minimum 150 GB free HDD space; Solid State Drive (SSD) is highly recommended for performance and durability.
- Browser: Edge for Windows.
- USB Ports: One USB 3.0 port for connecting the XENTRY Diagnosis VCI via USB cable, and one free USB port for a WiFi stick (for wireless VCI communication).
- Internet Access: Broadband internet connection via LAN/WiFi is mandatory for accessing diagnostic data, authorization checks, and contractual data.
- .NET Framework: Microsoft .NET 4.0 (or higher) must be installed.
- Firewall/Proxy Settings: Specific URLs and ports must be whitelisted in your firewall or proxy server to allow XENTRY Pass Thru EU to communicate with Mercedes-Benz servers and external services (see the original article for a detailed list of URLs and ports).
Administrator rights are required on the PC for software installation and updates. Each user accessing XENTRY Diagnosis needs a personalized login with the standard diagnosis right.
Pricing and Subscription Options
XENTRY Pass Thru EU is a subscription-based service. As of the last update, the pricing structure includes:
- Flat-rate user fee (1 year): Approximately €180.00 per year.
In addition to the annual fee, time-based credits are required for actual diagnostic sessions. These are available in various durations:
| Duration | MB PC incl. VAN, smart, EQ, Maybach | MB VAN | smart |
|---|---|---|---|
| 1 hour | €14.20 | €7.40 | €7.40 |
| 1 day | €56.90 | €29.80 | €29.80 |
| 1 week | €176.30 | €92.40 | €92.40 |
| 1 month | €453.40 | €237.90 | €237.90 |
| 1 year | €3,128.00 | €1,634.00 | €1,634.00 |
Please note that these prices are indicative and may be subject to change. Refer to the official Mercedes-Benz B2B Connect portal for the most up-to-date pricing information. Purchased time credits are valid until expired, even after diagnosis sessions or vehicle changes. Unused or mistakenly purchased credits are non-refundable, but credits are typically transferred if you renew your annual contract.
Support and Further Resources
For assistance with XENTRY Pass Thru EU, Mercedes-Benz provides several support resources. You can find answers to common questions in the FAQs section. If you require further help, you can open a support ticket through the designated channels.
Additionally, Mercedes-Benz provides helpful documentation:
- Helpcard: A concise guide providing quick assistance.
- User Manual: A comprehensive manual detailing all aspects of using XENTRY Pass Thru EU.
Links to these resources are usually available within the Mercedes-Benz B2B Connect portal and potentially within the XENTRY Pass Thru EU software itself.
Conclusion: Gaining Access to Mercedes-Benz Diagnostics
Obtaining a XENTRY account for Pass Thru EU is a strategic step for independent workshops aiming to provide comprehensive service for modern Mercedes-Benz vehicles. By following the outlined steps for registration, role application, and subscription, and ensuring your system meets the requirements, you can unlock powerful diagnostic capabilities. This access empowers your business to perform advanced diagnostics, maintenance, and repairs, keeping you competitive in the market for Mercedes-Benz vehicle servicing. Remember to always consult the official Mercedes-Benz resources for the most current information and support.
