Are you looking for an exciting opportunity in the automotive industry? Mercedes-Benz of Tyler, TX is seeking a motivated and customer-focused individual to join our team as a Service Porter. This vital role supports our busy service and collision centers, ensuring smooth operations and exceptional customer experiences at our Tyler, Texas location. If you thrive in a fast-paced environment and are passionate about providing excellent service, we encourage you to apply for this rewarding position at Mercedes-Benz of Tyler.
Responsibilities of a Service Porter at Mercedes-Benz of Tyler
As a Service Porter at our Mercedes-Benz of Tyler dealership, you will play a crucial role in the daily operations of our service and collision centers. Your responsibilities will be diverse and essential to maintaining our high standards of efficiency and customer satisfaction. Key duties include:
- Customer Service Excellence: Providing exceptional customer service by picking up and dropping off customers to their desired locations in and around Tyler, TX. Ensuring a comfortable and timely transportation experience is a priority.
- Vehicle Handling and Logistics: Skillfully moving vehicles between different areas, including the intake area, storage, service bays, and collision center. This also involves transporting vehicles to sublet vendors and customers as directed, requiring careful handling and attention to detail.
- Maintaining Shop Appearance: Contributing to a clean and professional environment by maintaining the orderliness of the production, paint, and customer areas. This includes sweeping floors, removing trash and discarded parts, and general cleaning to uphold the appearance of our Mercedes-Benz of Tyler service facilities.
- General Facility Upkeep: Assisting in maintaining other areas of the dealership, such as offices, storage rooms, and the exterior grounds of the Mercedes-Benz of Tyler location, ensuring a presentable and safe environment for both staff and customers.
- Compliance and Safety: Adhering to all federal, state, and local regulations, particularly those related to the proper disposal of hazardous waste materials, ensuring the environmental responsibility of Mercedes-Benz of Tyler.
- Warranty Parts Management: Properly saving and tagging all warranty parts for storage, following established procedures to maintain accurate inventory and facilitate warranty claims processing within the Mercedes-Benz system.
Requirements to Become a Service Porter at Mercedes-Benz of Tyler
To succeed as a Service Porter at Mercedes-Benz of Tyler, candidates must possess certain skills and qualifications. We are looking for individuals who are reliable, responsible, and eager to learn in the automotive service environment. The requirements for this position include:
- Educational Foundation: A High School Diploma or GED is required. Equivalent experience or training in a related field may also be considered.
- Driving Proficiency: A valid Operator Driver’s License is mandatory. Applicants must be insurable and possess the ability to operate a standard transmission vehicle. This is essential for the various vehicle handling tasks required for the Mercedes-Benz of Tyler service operations.
- Essential Skills and Abilities:
- People Skills: Exceptional interpersonal and communication skills are crucial, as this role involves constant interaction with customers and team members.
- Customer Service Orientation: A genuine desire to provide outstanding service and a client-focused approach are essential.
- Positive Attitude and Teamwork: A positive attitude, willingness to collaborate, and ability to work effectively as part of a team are vital for success at Mercedes-Benz of Tyler.
- Physical Capability: The role requires physical stamina, including the ability to stand and walk for extended periods, lift up to 25 pounds frequently and occasionally up to 50 pounds. Specific vision abilities, including close, distance, color, peripheral, depth perception, and focus adjustment are also necessary.
Benefits of Working at Mercedes-Benz of Tyler
Mercedes-Benz of Tyler values its employees and offers a comprehensive benefits package designed to support your well-being and career growth. Joining our team means access to:
- Health, Dental, and Vision Insurance: Comprehensive coverage to ensure your health needs are met.
- 401K Plan: A retirement savings plan to help you secure your financial future.
- Paid Vacations: Enjoy well-deserved time off to relax and recharge.
- Life Insurance: Protection and security for you and your family.
- Direct Deposit: Convenient and secure payment of your earnings.
- Parental / Maternity Leave: Support for growing families.
- Employee Vehicle Discounts: Attractive discounts on vehicle purchases.
- Employee Parts & Services Discounts: Savings on vehicle maintenance and parts.
- Rental Car Discounts: выгодные условия аренды автомобилей.
About Us: Classic Toyota and Mercedes-Benz of Tyler
Classic Toyota and Mercedes-Benz of Tyler is a premier automotive dealership committed to excellence in both sales and service. We pride ourselves on fostering a positive and professional working environment where employees are valued and given opportunities to grow. We are dedicated to providing outstanding customer service and are looking for talented individuals who share this commitment. If you are seeking a challenging and rewarding career in the automotive industry in Tyler, TX, Mercedes-Benz of Tyler is the perfect place for you. Apply today and become part of the Mercedes-Benz of Tyler family!
